Position Overview:
We are seeking a reliable, detail-oriented Medical Office Receptionist / Office Support professional to join our growing medical practice. This role serves as a key support position for daily office operations and patient communication, ensuring the front office and administrative workflows run smoothly.
The ideal candidate is organized, proactive, and comfortable handling a variety of administrative and operational tasks in a fast-paced medical environment.
Key Responsibilities:
Front Office Operations & General Support:
- Answer and appropriately route incoming phone calls in a professional and courteous manner.
- Take messages and task internal staff.
- Process and manage FMLA requests.
- Send, receive, and organize faxes.
- Assist with document scanning, filing, and record organization as needed.
- Run occasional errands.
- Provide general Front Desk support and step in during high-volume periods.
- Take outgoing mail to the mailbox twice weekly.
Qualifications:
- Bilingual (Fluent in Spanish) Required.
- Previous experience in a medical office or administrative role preferred.
- Strong communication and interpersonal skills.
- Must be able to maintain strict HIPAA compliance and patient confidentiality.
- Excellent organizational skills and attention to detail.
- Ability to multitask, prioritize, and adapt in a fast-paced environment.
- Comfortable with basic office technology and shipping platforms.
- Professional, dependable, and team-oriented.
What We Offer:
- Full-time, stable position.
- Supportive and collaborative team environment.
- Employer paid Medical and Dental insurance, eligible after 3 months of employment (employee only).
- 401(k) profit sharing plan eligibility after 1 year.
- PTO (beginning 2 months after hire date) - 10 days off, then an additional 5 days after 1st year, 20 days after 2 years, and 25 days after 5 years.
- Paid Holidays.
- Very Generous Christmas Bonus.
Work Schedule:
- Monday & Friday: 7:00 AM - 3:30 PM.
- Tuesday - Thursday: 9:00 AM - 5:30 PM.
- No weekends required.
- This is an in-office position (not remote).
Job Type: Full-Time.
Salary: $40,000 annually.